Refund policy
30-day return window
We accept return requests made within 30 days after delivery, including requests involving custom or personalized shirts. To qualify, an item must be unused, unworn, unwashed, and in its original condition. Proof of purchase is required.
Starting a return
Email thesundayshirtstore@gmail.com with your order number and reason for the return. Please wait for return approval and instructions before sending an item back. Returns sent without prior approval may not be accepted.
Approved returns should be sent to:
The Sunday Shirt
104 Countryside Drive
McKees Rocks, PA 15136
United States
Return shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are nonrefundable unless the return is caused by our error. We recommend using a trackable shipping method because we cannot be responsible for returns lost in transit.
Damaged, defective, or incorrect items
Inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly at thesundayshirtstore@gmail.com with your order number and clear photos so we can evaluate the issue and make it right.
Refunds
We will notify you after an approved return is received and inspected. If approved, the refund will be issued to the original payment method. Your bank or card issuer may need additional time to post the refund.
Exchanges
For the fastest exchange, contact us first, return the approved item, and place a new order after the return is accepted. Availability cannot be guaranteed.
Order changes and cancellations
Contact us as soon as possible if you need to change or cancel an order. Because shirts may enter production quickly, changes and cancellations are not guaranteed after production begins.
Contact
Questions about returns or refunds can be sent to thesundayshirtstore@gmail.com.